I am writing about my neighbor's phone. She is disabled and needs phone service. She ha...
GetHuman-dlkmrk's customer service issue with Verizon Repair from June 2018
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The issue in GetHuman-dlkmrk's own words
I am writing about my neighbor's phone. She is disabled and needs phone service. She has a "box" on the wall instead of standard telephone line. The box usually has a blue light but was knocked out yesterday in a storm and no longer has a light. There is no phone service. She does have a cell phone that she can use in an emergency. Her name is Elizabeth Hill, phone number is *** *** ****. You can reach her at cell phone *** *** ****. Or you can call me - Mary Ruth Kipps - at *** *** ****.
GetHuman-dlkmrk did not yet indicate what Verizon Repair should do to make this right.
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How GetHuman-dlkmrk fixed the problem
It never did resolve online. It only got fixed because another neighbor got on the phone on her behalf, and sat there with the phone for ages until it got resolved.
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