I am writing about my neighbor's phone. She is disabled and needs phone service. She ha...

GetHuman-dlkmrk's customer service issue with Verizon Repair from June 2018

Help with my Verizon Repair issue
I am writing about my neighbor's phone. She is disabled and needs phone service. She has a "box" on the wall instead of standard telephone line. The box usually has a blue light but was knocked out yesterday in a storm and no longer has a light. There is no phone service. She does have a cell phone that she can use in an emergency. Her name is Elizabeth Hill, phone number is *** *** ****. You can reach her at cell phone *** *** ****. Or you can call me - Mary Ruth Kipps - at *** *** ****.
I trust that Verizon Repair will make this right and come up with a resolution that is fair.
Help with my Verizon Repair issue
How GetHuman-dlkmrk fixed the problem:
It never did resolve online. It only got fixed because another neighbor got on the phone on her behalf, and sat there with the phone for ages until it got resolved.
I have an issue with Verizon Repair too
Do you have a customer issue as well?
We can help you get Verizon Repair's attention and get better help faster. Tap below to get started.
Having Verizon Repair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Verizon Repair email you?
This email address isn't valid

Verizon Repair

Customer service issue
Reported by GetHuman-dlkmrk
Jun 25th, 2018 - 2 mons ago
I have an issue with Verizon Repair too
Fixed
GetHuman-dlkmrk shared how to fix
Seen by 8 customers so far
Similar issue to 308 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman-dlkmrk started working on this issue
Jun 25th 5:49pm
GetHuman-dlkmrk indicated the issue is not fixed yet.
Jun 25th 8:24pm
GetHuman-dlkmrk confirmed the issue is fixed. Hooray!
Jun 26th 12:08pm