Cracked screen on IPhone ** & no touch capability

GetHuman818985's customer service issue with Verizon Repair from June 2018

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The issue in GetHuman818985's own words
The problem: Cracked screen on IPhone ** & no touch capability
GetHuman818985 did not yet indicate what Verizon Repair should do to make this right.
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Verizon Repair

Customer service issue
Reported by GetHuman818985
Jun 25th, 2018 - 4 mons ago
I have an issue with Verizon Repair too
Not resolved
Seen by 4 customers so far
Similar issue to 307 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman818985 started working on this issue
Jun 25th 5:29pm