loud hum on line since rain*sle*e*t storm last weekend. - use my landline - very diffic...

GetHuman611185's customer service issue with Verizon Repair from April 2018

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Help with my Verizon Repair issue
Before contacting them, items GetHuman611185 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
GetHuman611185's next move: have a Verizon Repair rep call.
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The issue and preferred resolution, in GetHuman611185's own words:
use my landline ... loud hum on line since rain*sle*e*t storm last weekend.
very difficult to hear conversation with background hum
had same problem in past after heavy rain
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Verizon Repair

home phone line
Customer service issue
Reported by GetHuman611185
Apr 19th, 2018 - 3 mons ago
I have an issue with Verizon Repair too
Not resolved
Seen by 6 customers so far
Similar issue to 499 others
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Timeline
GetHuman611185 started working on this issue
Apr 19th 2:12pm