On May **, **** I had Verizon Fios installed at my home. The representative who talked...

GetHuman-lddiaby's customer service issue with Verizon FiOS from July 2018

3 views
 | 
753 similar
 | 
0 following
Help with my Verizon FiOS issue
Next: our robot will wait on hold for GetHuman-lddiaby to get a Verizon FiOS rep on the line!
Always use the GetHuman Phone tocall Verizon FiOS. We wait on hold and get a rep on the line for you faster and for free!
Top Tip from another customer
If you are changing your services to a new provider, you will need to call in immediately and pay your final bill.
The issue in GetHuman-lddiaby's own words
On May **, **** I had Verizon Fios installed at my home. The representative who talked me into the deal has informed that I had ** days trial so i can cancel within that timeframe before early termination an*fee kicked in* and which i did on June **, ****. I called on that day to cancel my service and was told by a manger that he would do so. I discovered the next day that my service was still on and when I called back again and this time I was told by a different manager who adviced me that he was not able to do so because I am on a * year contract and that I would be charged an early termination fee if I do cancel. Needless to say o was completely baffled and it seemed that I have been duped by con artists.
GetHuman-lddiaby did not yet indicate what Verizon FiOS should do to make this right.
I have an issue with Verizon FiOS too
How GetHuman-lddiaby fixed the problem
We are waiting for GetHuman-lddiaby to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon FiOS's attention and get better help faster. Tap below to get started.
Having Verizon FiOS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lddiaby fixes it.
This email address isn't valid

Verizon FiOS

Customer service issue
Reported by GetHuman-lddiaby
Jul 1st, 2018 - a yr ago
I have an issue with Verizon FiOS too
Fixed
Seen by 3 customers so far
Similar issue to 753 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-lddiaby started working on this issue
Jul 1st, 2018 2:39am
GetHuman-lddiaby indicated the issue is not fixed yet.
Jul 2nd, 2018 3:28pm