I got a new phone and it logged me out of Venmo and it won’t send me the email or text...

GetHuman-abbiejg's Account Access issue with Venmo from December 2021

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Before contacting them, items GetHuman-abbiejg may need:
Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-abbiejg's own words
I got a new phone and it logged me out of Venmo and it won’t send me the email or text to make a new password

GetHuman-abbiejg did not yet indicate what Venmo should do to make this right.

How GetHuman-abbiejg fixed the problem

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Venmo

Account Access issue
Reported by GetHuman-abbiejg
Dec 28th, 2021 - 9 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 149 others
0 customers following this

Timeline

GetHuman-abbiejg started working on this issue
Dec 28th, 2021 6:25pm

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