Before contacting them, items GetHuman-shanitah may need:
Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
Top Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-shanitah's own words
The problem: No longer have access to my venmo number i need to update
GetHuman-shanitah did not yet indicate what Venmo should do to make this right.
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How GetHuman-shanitah fixed the problem
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