hello good morning my name is migreys silva on November ** tranferi the sum of *** doll...

GetHuman-mimilind's customer service issue with Venmo from November 2018

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The issue in GetHuman-mimilind's own words
hello good morning my name is migreys silva on November ** tranferi the sum of *** dollars by mistake to the person called madiuska halanya in turn, I sent an email to you asking them to help me for the error I had committed to cancel the transaction , today, November **, I receive an email from you saying that my account is frozen but that you took care of the payment of *** dollars and that said person received the money, they also ask me to pay the same *** $, my Question is, why did the transaction continue when I asked that they please cancel it or put a stop payment because I had the wrong person?
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Customer service issue
Reported by GetHuman-mimilind
Nov 27th, 2018 - 9 mons ago
I have an issue with Venmo too
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GetHuman-mimilind started working on this issue
Nov 27th, 2018 2:45pm