It says I have a new device - Sign in - I don’t have a new device

GetHuman-ckasemsr's Account issues with Venmo from April 2018

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5704 similar
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1 following
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Top Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-ckasemsr's own words
Sign in ... It says I have a new device
I don’t have a new device
To log into my account
I have an issue with Venmo too
How GetHuman-ckasemsr fixed the problem
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Venmo

Venmo
Account issues
Reported by GetHuman-ckasemsr
Apr 16th, 2018 - a yr ago
I have an issue with Venmo too
Not resolved
Seen by 9 customers so far
Similar issue to 5704 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Phone number on account
Email address on account
Billing address
Last 4 digits of SSN
Timeline
GetHuman-ckasemsr started working on this issue
Apr 16th, 2018 1:46pm
GetHuman-ckasemsr reviewed the items needed
Apr 16th, 2018 1:46pm
Apr 16th, 2018 1:46pm
GetHuman-ckasemsr indicated the issue is not fixed yet.
Apr 16th, 2018 1:47pm