Re: CS****-**After a ** second electrical outage, phone base went out and will not turn...

GetHuman-csjd's Technical support issue with VTech from March 2021

Help with my VTech issue
First: share to improve GetHuman-csjd's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-csjd may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-csjd's own words
Re: CS****-**After a ** second electrical outage, phone base went out and will not turn back on. Power outlet is live. All connections are tight. No light comes in anywhere on the base. Have tried all the suggestions in the manual. This unit is less than two years old and is the second one we have purchased. The first unit lasted for many years. We believe you should either explain how we can fix this unit or replace the base for us. *Thank you, James Donaldson

GetHuman-csjd did not yet indicate what VTech should do to make this right.

How GetHuman-csjd fixed the problem

We are waiting for GetHuman-csjd to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get VTech's attention and get better help faster. Tap below to get started.
Having VTech issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

VTech

Technical support issue
Reported by GetHuman-csjd
Mar 22nd, 2021 - a month ago
Not resolved
Seen by 5 customers so far
Similar issue to 397 others
0 customers following this

Timeline

GetHuman-csjd started working on this issue
Mar 22nd 7:50pm
GetHuman-csjd indicated the issue is not fixed yet.
Mar 23rd 12:21am
GetHuman-csjd indicated the issue is not fixed yet.
Mar 23rd 2:31am
GetHuman-csjd indicated the issue is not fixed yet.
Mar 23rd 2:23pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers