Toll-free·Calls Customer Service·Most popular VSP number
Q:How do I get a live human at VSP?
A:Repeat "Representative, then put in your phone number.
Q:Does VSP offer 24 hour customer service?
A:Not at this number; hours here are Mon - Fri 5 am - 8 pm, Sat 7 am - 8 pm, Sunday 7 am - 7 pm, PST.The least busy day is Thursday, and the most busy day is Friday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Monday, and the shortest are on Thursday.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this VSP phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Repeat "Representative, then put in your phone number.
Here is how our research team describes the way the VSP phone system greets you: Welcome to VSP. Now, please briefly tell me what you are calling about.
Below are some clips we've found from VSP's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Welcome to VSP.
Now tell me briefly what you're calling about."
Excerpt from a call with VSP
Friday, February 9, 2024 3:34 PM
They may ask you to say or enter information
"Please tell me what you'd like help with.
You can say things like find a provider or what's my coverage."
Excerpt from a call with VSP
Friday, February 9, 2024 3:34 PM
What are the hours and when should I call?
VSP operates the call center for this 800-877-7195 phone number Mon - Fri 5 am - 8 pm, Sat 7 am - 8 pm, Sunday 7 am - 7 pm, PT.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 160 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this VSP phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like VSP staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call VSP is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 160 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call VSP is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this VSP number, but it is also the day with the shortest hold times.
Why call this VSP number?
Below is a sample of recent calls to VSP, and their purpose. Are any of these similar to the reason you are trying to call?
Seeking VSP coverage for self: "My wife passed away and now I need VSP coverage for myself."
- From a call lasting 28m 54s , Feb 9, 2024 3:34 PM
Conclusion and closing notes
This is VSP's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a VSP agent. This phone number is VSP's best phone number because 960 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-877-7195 include and other customer service issues. Rather than trying to call VSP first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, VSP has 1 phone number. It's not always clear what is the best way to talk to VSP representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for VSP. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like VSP. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.