I am sending this to VRBO because Home Away is now VRBO. On June **, **** I booked a...

GetHuman5063957's Refund a Charge issue with VRBO from July 2020

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The issue in GetHuman5063957's own words
I am sending this to VRBO because Home Away is now VRBO. On June **, **** I booked a * night stay through HomeAway at Property No. ******* (Reservation ID HA-E*RqBvh). On June **, **** I received an email from Mike Z Rentals informing me the reservation was being canceled because the stay did not meet the * day minimum required by the HOA at the location that was booked (in Naples, FL). The email indicated I would receive a full refund. The total mount for this reservation was $***.**. I have received a credit of $**.** Service Fee from that transaction but have not received a credit for the balance ($***.**). I have been patient about the credit but it is now over a month and the credit should have been issued. If I don't hear back about this credit by July **, **** I I will have no choice by to file a complaint with the Credit Cart Company involved in this transaction.

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How Do I Edit My Listing on Vrbo?How Do I Cancel a Listing on Vrbo?How Do I List My Property on Vrbo?How Much Is the Processing Fee with Vrbo?How Do I Get a Refund Through Vrbo?
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VRBO

Refund a Charge issue
Reported by GetHuman5063957
Jul 14th, 2020 - 2 years ago
Not resolved
Seen by 50 customers so far
Similar issue to 1811 others
0 customers following this

Timeline

GetHuman5063957 started working on this issue
Jul 14th, 2020 2:57pm

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