GetHuman-vklewis's customer service issue with UrbanSitter from August 2018
Help with my UrbanSitter issue
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The issue in GetHuman-vklewis's own words
Receive automatic payment for services rendered ... There seems to be an issue with receiving payments through direct deposit. MANY sitters are experiencing issues and sharing stories online. I am one of many who's acct states I need to update my payment information and it is not working. Please resolve!!!
MANY sitters are expressing the same issue and no response is being issued by US even acknowledging an issue. We have a sitter support site and concern is rising!
Fixing the issue or at the very least go onto the facebook site and acknowledge there is an issue and it is being worked on.
I follow guidelines and went through proper channels before resorting to assistance.
Sent emails to US and also reached out through facebook to US admin to seek advice or response in effort to resolve.
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