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GetHuman-vklewis's customer service issue with UrbanSitter from August 2018

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The issue in GetHuman-vklewis's own words
Receive automatic payment for services rendered ... There seems to be an issue with receiving payments through direct deposit. MANY sitters are experiencing issues and sharing stories online. I am one of many who's acct states I need to update my payment information and it is not working. Please resolve!!!
MANY sitters are expressing the same issue and no response is being issued by US even acknowledging an issue. We have a sitter support site and concern is rising!
Fixing the issue or at the very least go onto the facebook site and acknowledge there is an issue and it is being worked on.
I follow guidelines and went through proper channels before resorting to assistance.
Sent emails to US and also reached out through facebook to US admin to seek advice or response in effort to resolve.
I have an issue with UrbanSitter too
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UrbanSitter

Sitting services
Customer service issue
Reported by GetHuman-vklewis
Aug 28th, 2018 - 4 mons ago
I have an issue with UrbanSitter too
Fixed
Seen by 74 customers so far
Similar issue to 107 others
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Timeline
GetHuman-vklewis started working on this issue
Aug 28th 4:52pm
GetHuman-vklewis shared this issue with friends on Facebook
Aug 28th 4:53pm
GetHuman-vklewis indicated the issue is not fixed yet.
Aug 28th 4:55pm
GetHuman-vklewis indicated the issue is not fixed yet.
Aug 28th 7:10pm
GetHuman-vklewis indicated the issue is not fixed yet.
Aug 28th 7:16pm
GetHuman-vklewis indicated the issue is not fixed yet.
Aug 29th 6:31pm
GetHuman-vklewis indicated the issue is not fixed yet.
Aug 29th 6:32pm
GetHuman-vklewis indicated the issue is not fixed yet.
Aug 29th 6:33pm
GetHuman-vklewis confirmed the issue is fixed. Hooray!
Aug 31st 6:19pm