Why can't I access my account anymore? Last time I checked I was able to access my acco...

GetHuman-chelle_k's customer service issue with Upromise from December 2018

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The issue in GetHuman-chelle_k's own words
Why can't I access my account anymore? Last time I checked I was able to access my account and there was $* left in my account, what happened to all of my earnings I've saved up all these years? Last time I checked your FAQ it said that the earnings never expire or be lost. *I tried all both of my emails and passwords I remember and still denied. Can someone help me with this problem and explain why my earnings showed $* please???
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Upromise

Customer service issue
Reported by GetHuman-chelle_k
Dec 9th, 2018 - 5 mons ago
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Seen by 15 customers so far
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Timeline
GetHuman-chelle_k started working on this issue
Dec 9th, 2018 3:27pm