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Unum Customer FAQ

Top Answers & How-to Guides

What is Unum's Phone Number?

The question we are asked most often is about how to talk to Unum customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a grace period for premium payments?

Yes, Unum provides a grace period for premium payments. If you are unable to make a payment on time, Unum allows a grace period during...
Ask any question you have about Unum customer service, get an answer now.
Contact Unum customer service

Filing a Claim

How do I file a claim?

Filing a claim with Unum is a straightforward process. First, you will need to notify your employer or HR department about your situation....
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About Unum

What is Unum?

Unum is a leading provider of financial protection benefits, offering insurance products and services to millions of individuals and...
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Types of Insurance

What types of insurance does Unum offer?

Unum offers a range of insurance products catering to individuals and employers. Their offerings include disability insurance, which...
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Eligibility Requirements

What are the eligibility requirements for Unum's insurance policies?

To be eligible for Unum's insurance policies, certain criteria must be met. Unum offers various insurance plans including disability,...
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Customizing Coverage

Can I customize my insurance coverage?

Yes, Unum allows customization of insurance coverage. We understand that every individual's needs differ, and we offer flexible options...
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Benefits Timeline

How long does it take to receive benefits after filing a claim?

At Unum, the time it takes to receive benefits after filing a claim can vary depending on the complexity of the case and the required...
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Waiting Period

What is the waiting period for disability insurance?

The waiting period for disability insurance with Unum is typically determined by the policyholder during the application process. Unum...
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Pre-existing Conditions

Does Unum offer coverage for pre-existing conditions?

Yes, Unum provides coverage for pre-existing conditions. However, the specifics of coverage depend on the type of policy and individual...
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Beneficiary Changes

Can I change my beneficiary?

Yes, you can change your beneficiary. Unum understands that life circumstances can change, and you may want to update who will receive...
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Missed Payment Consequences

What happens if I miss a premium payment?

If you miss a premium payment with Unum, there are a few things that may occur. Initially, you will receive a notice reminding you...
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Grace Period

Is there a grace period for premium payments?

Yes, Unum provides a grace period for premium payments. If you are unable to make a payment on time, Unum allows a grace period during...
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Help me with my Unum customer service issue

Ask any question you have about Unum customer service. We will do our best to get you answers right away.
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