I would like to follow up for the replacement of ATM with EMV of Mrs. Maria Canonigo. W...

GetHuman-jmarillo's Complaint issue with Union Bank from November 2019

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The issue in GetHuman-jmarillo's own words
I would like to follow up for the replacement of ATM with EMV of Mrs. Maria Canonigo. With account number: ************ This was requested last September and until now no clear answer giving us when we are calling for follow-ups. *I have talked many times for the follow-ups with the agent name DESIREE ALCANTARA and the last I spoke to her she told me that there is still no feedback. It’s already *months and the requested ATM still not in the requested branch of bank. Today, I’ve talked to the agent name CHRISTOPHER which is a bit rude, he put me on hold for how many minutes and didn’t even gave me an answer to my concern. **Can you please attend to our concern? I’m hoping you will answer my email the soonest and with clear answer. And please do something with your agents. THEY ARE NOT ACCOMMODATING!!!!!!!!

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Union Bank

Complaint issue
Reported by GetHuman-jmarillo
Nov 19th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 560 others
0 customers following this

Timeline

GetHuman-jmarillo started working on this issue
Nov 19th, 2019 2:19am
GetHuman-jmarillo confirmed the issue is fixed. Hooray!
Nov 22nd, 2019 7:34am
GetHuman-jmarillo indicated the issue is not fixed yet.
Nov 22nd, 2019 7:36am
GetHuman-jmarillo indicated the issue is not fixed yet.
Nov 22nd, 2019 7:39am

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