I have purchased course but it was not shown in the course section of my account. I hav...

GetHuman4849766's customer service issue with Udemy from May 2020

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The issue in GetHuman4849766's own words
I have purchased course but it was not shown in the course section of my account. I have not received any confirmation email from udemy after purchasing the course. The course was purchased on **th may **** and are not shown in the payment history . My course section of my account shows empty. I have purchased the course through udemy app on the course name mastering algorithms of data structures using c and c** for rupees *** .I have already posted the relevant screenshot of my purchased details .I have purchased the course with the different mail addresses but both of the mail accounts belongs to me.while signing up the udemy account the mail address was given as *****@***.com and while paying the amount in the Paytm the email address was given as *****@***.com and I think this is the mistake that I was made. I would like to merge my accounts as it was instructed in the finding my missing course section article .it would be more grateful if you provide me with the contact details of the person so that I may figure out my problems more specifically . Kindly clear this issue for me.thank you

GetHuman4849766 did not yet indicate what Udemy should do to make this right.

I have posted the relevant screenshots of My purchased details at udemy support mail
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Customer service issue
Reported by GetHuman4849766
May 20th, 2020 - 3 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 1911 others
0 customers following this

Timeline

GetHuman4849766 started working on this issue
May 20th, 2020 8:24pm