There is NO clear way to delete a created Category or Rename one. Your instructions sta...

GetHuman-estoref's customer service issue with Udemy from October 2018

Help with my Udemy issue
The issue in GetHuman-estoref's own words
There is NO clear way to delete a created Category or Rename one. Your instructions state to go to certain tabs that do not exist ... maybe it was in some other version or shows up only on certain browsers. Not sure but, some simple instructions on how to manage Categories would be nice.

GetHuman-estoref did not yet indicate what Udemy should do to make this right.

How GetHuman-estoref fixed the problem
Workaround: *NOTE: Make sure you have at least one course associated to the Category you wish to Delete. If it has no associated courses it will not appear under 'Collections'.*STEPS:**. Log into ‘Udemy’**. Click on 'My Courses' near the ‘Wishlist’ link**. Select 'Collections' under the ‘My Courses’ heading*All your categories will appear with a grayed out Edit and Delete button to the right of each sub-heading. A course needs to be associated to a category for it to appear in the list.**. Click on the 'Delete' button *A ‘Please Confirm’ popup will appear.**. Click on the ‘OK’ button to confirm your action to delete the category. *This will delete the category and the course will no longer be associated to any category but, will show up under 'All courses'.
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Udemy

Customer service issue
Reported by GetHuman-estoref
Oct 17th, 2018 - 4 years ago
Fixed
GetHuman-estoref shared how to fix
Seen by 25 customers so far
Similar issue to 471 others
0 customers following this
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Timeline

GetHuman-estoref started working on this issue
Oct 17th, 2018 12:13am
GetHuman-estoref confirmed the issue is fixed. Hooray!
Oct 18th, 2018 12:41am
GetHuman-estoref confirmed the issue is fixed. Hooray!
Oct 18th, 2018 5:45pm

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