I cancelled the free trial a couple days before it was over, due to most of the games o...

GetHuman3783600's Dispute a Charge issue with Ubisoft from October 2019

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Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3783600's own words
I cancelled the free trial a couple days before it was over, due to most of the games offered being out of my play preference, most due to poor graphics. One game I played took * days to play through and the online interaction was basically non existent when trying to find other players that were also play splinter cell blacklist. Even though I cancelled before the trail end date Ubisoft keeps trying to charge my billing account. I have used my bank account to pay my online bills with til I can get this resolved. There won't be any money in the bill account til this constant attempt to withdraw money for a cancelled services ends. Please also advise to why this is happening makes me feel uneasy about picking up this services once I am able to afford it. For it seems if I need to cancel due to being tight on money I am bound to be charged anyways.

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Ubisoft

Dispute a Charge issue
Reported by GetHuman3783600
Oct 17th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 9049 others
0 customers following this

Timeline

GetHuman3783600 started working on this issue
Oct 17th, 2019 6:03pm
GetHuman3783600 indicated the issue is not fixed yet.
Oct 17th, 2019 10:41pm
GetHuman3783600 indicated the issue is not fixed yet.
Oct 17th, 2019 10:41pm