I cancelled the free trial a couple days before it was over, due to most of the games o...
GetHuman3783600's Dispute a Charge issue with Ubisoft from October 2019
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Before contacting them, items GetHuman3783600 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3783600's own words
I cancelled the free trial a couple days before it was over, due to most of the games offered being out of my play preference, most due to poor graphics. One game I played took * days to play through and the online interaction was basically non existent when trying to find other players that were also play splinter cell blacklist. Even though I cancelled before the trail end date Ubisoft keeps trying to charge my billing account. I have used my bank account to pay my online bills with til I can get this resolved. There won't be any money in the bill account til this constant attempt to withdraw money for a cancelled services ends. Please also advise to why this is happening makes me feel uneasy about picking up this services once I am able to afford it. For it seems if I need to cancel due to being tight on money I am bound to be charged anyways.
GetHuman3783600 did not yet indicate what Ubisoft should do to make this right.
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