I was going well and had no problems until my friend also bought fc* so I reset my progress so I could Progress with him. When I restarted I don’t have my season pass content. This ticket has been active for * weeks to a month and Ubisoft hasn’t contacted me at all. So frustrating!

GetHuman-krazitys's customer service issue with Ubisoft from May 2018

Help with my Ubisoft issue
Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-krazitys's own words
Gt my paid for guns into my inventory ... Play Station **PSN- marshie****Email- *****@***.com**Hi I bought the pre order gold package with the season pass for far cry * and all was good for a fair while until I reset my progress a week ago. Now I can’t get any of my guns back. The special ones from the season pass. I redownloaded them and reinstalled them and they appeared so I went to the gun shop and added them to my inventory . All good until I died then they disappeared . So back at the gun shop and they have disappeared from there too.**So I uninstalled it yesterday and redownloaded it . Still haven’t got my guns I paid for with the season pass. *How come Ubisoft won’t do anything about this?*Can’t get them back at all.*Please help
They come when I load in then I die and they’re completely go e
Helping.
I have been a Ubisoft customer since early assassins creed days
Uninstalled then reinstalled. Did nothing
I have an issue with Ubisoft too
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Ubisoft

Far Cry *
Customer service issue
Reported by GetHuman-krazitys
May 27th, 2018 - 6 mons ago
I have an issue with Ubisoft too
Fixed
Seen by 12 customers so far
Similar issue to 458 others
0 customers following this
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Timeline
GetHuman-krazitys started working on this issue
May 27th 3:10pm
GetHuman-krazitys indicated the issue is not fixed yet.
May 27th 8:15pm
GetHuman-krazitys indicated the issue is not fixed yet.
May 27th 8:17pm
GetHuman-krazitys indicated the issue is not fixed yet.
May 28th 4:26pm
GetHuman-krazitys indicated the issue is not fixed yet.
May 28th 4:29pm
GetHuman-krazitys indicated the issue is not fixed yet.
May 31st 7:42pm
GetHuman-krazitys indicated the issue is not fixed yet.
Jun 2nd 11:43am
GetHuman-krazitys indicated the issue is not fixed yet.
Jun 2nd 11:51am
GetHuman-krazitys indicated the issue is not fixed yet.
Jun 2nd 11:53am
GetHuman-krazitys indicated the issue is not fixed yet.
Jun 2nd 11:54am
GetHuman-krazitys indicated the issue is not fixed yet.
Jun 2nd 11:55am