After completing the stolen signal the game glitched out and I still can't get the smiley mask, all I want is the smiley mask that I worked hard for

GetHuman-clayduff's customer service issue with Ubisoft from May 2018

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The issue in GetHuman-clayduff's own words
I was playing the division on Xbox one and I completed the stolen signal mission that's taking place on the global event along with the other missions and the game glitched out and after completing all the missions its saying that I need to complete it in order to get the mask that I worked extremely hard for, the only thing I want is to have the smiley mask that you can get after completing the onslaught global event although I completed it and the game glitched, I just want the smiley mask. My gamertag on Xbox is DataAbyss******
All I want is the smiley mask
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Ubisoft

Customer service issue
Reported by GetHuman-clayduff
May 22nd, 2018 - 6 mons ago
I have an issue with Ubisoft too
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GetHuman-clayduff started working on this issue
May 22nd 2:54pm