hello! installed * unfi aps last week at my bosses' house they worked really great afte...

GetHuman-dulonanb's Technical support issue with Ubiquiti Networks from June 2019

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hello! installed * unfi aps last week at my bosses' house they worked really great after in installed them. next day my bosses' daughter complained it wasn't connecting. arrive today, and was there was a yellow triangle symbol beside the connected ap. i checked the guide , advised was configure port forwarding but i don't have Uni security gateway i wasn't able to configure "port forwarding" for STUN. these APs are plugged from wall ports coming off a switch. Right now it's connected normally for some reason is it because my the unifi controller is open from my laptop? i didn't do anything. All the APs in the house by the way have the same SSID name. What should i do to make these connections in the house secured and the yellow triangle symbol won't come back. Gladly appreciate the help! Thanks! --Juan Campos

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Ubiquiti Networks

Technical support issue
Reported by GetHuman-dulonanb
Jun 24th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 552 others
0 customers following this

Timeline

GetHuman-dulonanb started working on this issue
Jun 24th, 2019 4:55pm