I contacted live chat help as soon as I found out the error. *I was ignored and left be...
GetHuman-jjaneyoo's Refund issue with UberEATS from December 2020
Help with my UberEATS issue
Before contacting them, items GetHuman-jjaneyoo may need:
Name, Email address, and Phone number
Top Tip from another customer
Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman-jjaneyoo's own words
I contacted live chat help as soon as I found out the error. *I was ignored and left behind wihout having my issue resolved.**I placed two items in the order -* error occurred -* I placed it again -* *-** min later, got a charge from credit card different than what I saw -* checked receipt on uber eats -* there is only one item, charging me service fee*delivery charge because with one item I do not meet the minimum order (UberEats Pass) -* I contacted ASAP to agent, asked if I should cancel the first one and order new set again or can I just add one more item and ensure I should not be charged for the fees. -* told me I cannot cancel so I should place another oder with the item that the original order missed -* I did, and ** sec later, agent tells me I will be charged double for fees and service charge -* when I told him, that is not what I want, HE LEFT.. -* another agent came, asked me if I encountered error and he cancelled the second on going order by mistake (she*he agreed it's her*his fault), then just left the chat with msg - send email**ALL I wanted was: * items, no delivery fee, discounted service fee since I have UBER PASS. *What I have: * item, all fees that were supposed to be waived.
GetHuman-jjaneyoo did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-jjaneyoo fixed the problem
We are waiting for GetHuman-jjaneyoo to fix the problem and share the solution with the rest of us customers.
Please help with my UberEATS issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.