I contacted live chat help as soon as I found out the error. *I was ignored and left be...

GetHuman-jjaneyoo's Refund issue with UberEATS from December 2020

Help with my UberEATS issue
Before contacting them, items GetHuman-jjaneyoo may need:
Name, Email address, and Phone number
Top Tip from another customer
Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman-jjaneyoo's own words
I contacted live chat help as soon as I found out the error. *I was ignored and left behind wihout having my issue resolved.**I placed two items in the order -* error occurred -* I placed it again -* *-** min later, got a charge from credit card different than what I saw -* checked receipt on uber eats -* there is only one item, charging me service fee*delivery charge because with one item I do not meet the minimum order (UberEats Pass) -* I contacted ASAP to agent, asked if I should cancel the first one and order new set again or can I just add one more item and ensure I should not be charged for the fees. -* told me I cannot cancel so I should place another oder with the item that the original order missed -* I did, and ** sec later, agent tells me I will be charged double for fees and service charge -* when I told him, that is not what I want, HE LEFT.. -* another agent came, asked me if I encountered error and he cancelled the second on going order by mistake (she*he agreed it's her*his fault), then just left the chat with msg - send email**ALL I wanted was: * items, no delivery fee, discounted service fee since I have UBER PASS. *What I have: * item, all fees that were supposed to be waived.

GetHuman-jjaneyoo did not yet indicate what UberEATS should do to make this right.

How GetHuman-jjaneyoo fixed the problem

We are waiting for GetHuman-jjaneyoo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

UberEATS

Refund issue
Reported by GetHuman-jjaneyoo
Dec 6th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 27616 others
0 customers following this

Timeline

GetHuman-jjaneyoo started working on this issue
Dec 6th, 2020 8:29pm
GetHuman-jjaneyoo shared this issue with your circles on Google+
Dec 6th, 2020 8:30pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies