I am repeatedly being denied becoming a driver for Uber Eats due to issues with my car...

GetHuman-ryanalbe's customer service issue with UberEATS from February 2019

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The issue in GetHuman-ryanalbe's own words
I am repeatedly being denied becoming a driver for Uber Eats due to issues with my car insurance. I have submitted at least a dozen different pictures. I don't know what else to do at this point! All of my other documentation has been approved already* I am just waiting on my vehicle insurance to be approved so I can start. It is ***% up to date and legal as well as being covered by a very reputable company in State Farm. Initially, I was told it was not clear enough. Then I made sure I got a perfectly legible photo and submitted it. I then received multiple comments informing me that they were unable to see my name on it. It is unmistakably present on the photo I uploaded. It is insured jointly with my mother (JoAnn Anderson) whose name is directly above mine (Ryan Albers). The only possible conclusion I can see is that I am registered in Uber as Richard Albers. My full name is Richard Ryan Albers, but I go by Ryan Albers socially. Perhaps because it wasn't written as Richard, they determined that it was not myself* however, if you look at my vehicle registration which has already been accepted, you will see my name in full along with the very car listed on the insurance card that has been rejected numerous times. I just uploaded another copy of my insurance card with my name, Ryn Albers, crystal clear circled in red, so it can not be missed. I have nobody that I can respond to directly for clarification on why this particular document keeps getting denied and to inform them of my middle name. Please forward this to whoever oversees document processing for drivers, or provide me with someone I can reach either by phone or email to actually get some clarification on the matter. This has been quite frustrating, and I really need this resolved once and for all! Thank you for your time in reading this and for any effort you can provide in helping me get this taken care of. Thanks again!**-Richard Ryan Albers
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Customer service issue
Reported by GetHuman-ryanalbe
Feb 15th, 2019 - 8 mons ago
I have an issue with UberEATS too
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GetHuman-ryanalbe started working on this issue
Feb 15th 4:24am