I purchased a $** Uber gift card on the **th of this month, just a few days ago, and on...

GetHuman5415524's Dispute a Charge issue with Uber from October 2020

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5415524's own words
I purchased a $** Uber gift card on the **th of this month, just a few days ago, and on the same day I had one trip which cost approximately six dollars but yet my Uber Waller wallet balance is approximately $**?? Clearly the math doesn’t add up there, but I’m also concerned and I suspect it could be the cause of. The missing funds, is regarding the very last Uber trip I took prior to purchasing the $** gift card and this was a trip one way from a store to my home and the fair if I recall correctly was approximately $**-$** and I remember that specifically because I had taken an Uber to the store and it was only around eight dollars so I remember the fair stood out to me but I am now seeing that the charge is for just about $**?? I am furious to say the least as I believe I saw three surcharges on there and now I don’t even have enough on my account to get to where me and my son need to go. Can someone please call me back ASAP as we are without transportation currently until my wallet Balance is fixed. My phone number is ***-***-**** And I will be eagerly anticipating your call back. Kindest regards, Jamie and Isaiah

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Uber

Dispute a Charge issue
Reported by GetHuman5415524
Oct 29th, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 6410 others
0 customers following this

Timeline

GetHuman5415524 started working on this issue
Oct 29th, 2020 8:11pm

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