So today I ordered Panda Express with uber eats. The estimated arrival time kept gettin...
GetHuman1685617's customer service issue with Uber from December 2018
11 views | 25214 similar | 0 following
Help with my Uber issue
First: share to improve GetHuman1685617's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1685617's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1685617 will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1685617 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Uber has better answers for you: Uber Help Center
Before contacting them, items GetHuman1685617 may need:
Email address, Phone number, and Full name
The issue in GetHuman1685617's own words
So today I ordered Panda Express with uber eats. The estimated arrival time kept getting pushed back, which was fine. Then like ** minutes later there’s a knock on my door and it’s a guy with my uber eats. I’ve ordered food from uber eats multiple times and every time I do, it tells me the persons name who is delivering it and the car they drive. But once I already had my food, the app still said my food was “being prepared” so the guy who delivered it caught me very off guard because i had no idea my food was even ready yet. I had no idea what his name was or anything because it never told me. I wasn’t sure if it was just some glitch, or if this is some creepy guy who is picking up orders without his information being known so he can do something worse?? I just thought i would make it known.
GetHuman1685617 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman1685617 fixed the problem
We are waiting for GetHuman1685617 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.