Hi,*My uber account has been hacked. I have not used my uber account since ****. Howeve...

GetHuman-asweenm's Dispute a charge issue with Uber from April 2018

22 views
 | 
8497 similar
 | 
3 following
Help with my Uber issue
Before contacting them, items GetHuman-asweenm may need:
Email address, Phone number, and Full name
GetHuman-asweenm's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-asweenm will want to follow the link below to head to their help center. We will check on GetHuman-asweenm later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-asweenm's own words:
Hi,*My uber account has been hacked. I have not used my uber account since ****. However, on going through my debit card statement, there were three charges on **********, ********* and *********, which I did not recognize. Also, these uber rides were in California, while I reside in Arkansas. On trying to log into my uber account today so I could disconnect my debit card and deactivate my account, the website does not have any details of those trips. That was also when I realized that a cancellation charge for $** on March ****, when the driver never came to pick me up, had never been reversed despite my Complaint. **I am appalled at the status of the security offered by uber to its customers and their secure information. I need the charges reversed and am seriously debating about getting my uber account deactivated. I refuse to use a service that cannot keep my information safe and does not follow through on getting the charges I complaint about getting taken care of. **My details are: *Name-Asween Marco*E*****@***.com*Phone number- ***-***-****.**I would appreciate it if you could resolve my account issues ASAP.**Thanks,*Asween
I trust that Uber will make this right and come up with a resolution that is fair.
Help with my Uber issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman-asweenm fixes it.
This email address isn't valid

Uber

Dispute a charge issue
Reported by GetHuman-asweenm
Apr 29th, 2018 - 3 mons ago
I have an issue with Uber too
Not resolved
Seen by 22 customers so far
Similar issue to 8497 others
3 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-asweenm started working on this issue
Apr 29th 2:01pm