Hi,*My uber account has been hacked. I have not used my uber account since ****. Howeve...

GetHuman-asweenm's Dispute a charge issue with Uber from April 2018

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The issue in GetHuman-asweenm's own words
Hi,*My uber account has been hacked. I have not used my uber account since ****. However, on going through my debit card statement, there were three charges on **********, ********* and *********, which I did not recognize. Also, these uber rides were in California, while I reside in Arkansas. On trying to log into my uber account today so I could disconnect my debit card and deactivate my account, the website does not have any details of those trips. That was also when I realized that a cancellation charge for $** on March ****, when the driver never came to pick me up, had never been reversed despite my Complaint. **I am appalled at the status of the security offered by uber to its customers and their secure information. I need the charges reversed and am seriously debating about getting my uber account deactivated. I refuse to use a service that cannot keep my information safe and does not follow through on getting the charges I complaint about getting taken care of. **My details are: *Name-Asween Marco*E*****@***.com*Phone number- ***-***-****.**I would appreciate it if you could resolve my account issues ASAP.**Thanks,*Asween

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Uber

Dispute a charge issue
Reported by GetHuman-asweenm
Apr 29th, 2018 - 2 years ago
Not resolved
Seen by 70 customers so far
Similar issue to 6184 others
6 customers following this

Timeline

GetHuman-asweenm started working on this issue
Apr 29th, 2018 2:01pm

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