Yesterday i happened to book an uber at *:** PM destination from Banphool Path to Jonal...

GetHuman-lalhrat's complaint issue with Uber from April 2018

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The issue and preferred resolution, in GetHuman-lalhrat's own words:
Yesterday i happened to book an uber at *:** PM destination from Banphool Path to Jonali. The driver is Md. Rahul and vehicle No. AS ** BC ****. At the time of booking the vehicle was at Six Mile as reported by the driver. After ** to ** minutes i call and enquire the vehicle and the driver reply me that he was on trip and told me not to disturb him. After dialling for * times he block my number and had to cancel my booking with a lost of more than hundred. My complaint is that if the vehicle was on trip than how can his vehicle be booked which was engaged. Moreover the harsh at***ude of the above driver turnish the name of the reputed company. I request the authority take action against the driver.
I trust that Uber will make this right and come up with a resolution that is fair.
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Uber

complaint issue
Reported by GetHuman-lalhrat
Apr 28th, 2018 - 3 mons ago
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GetHuman-lalhrat started working on this issue
Apr 28th 3:36am