I am a snowbird and live most of the year in Englishtown, NJ but spend winters in Boca...

GetHuman-dorrieho's customer service issue with US Postal Service from February 2019

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I am a snowbird and live most of the year in Englishtown, NJ but spend winters in Boca Raton, FL. I arranged to forward my mail starting November **, ****. It is supposed to stop on April *, ****. I was getting my mail forwarded until * days ago. It suddenly stopped. I called the post office in NJ and they say they have been forwarding my mail. They have no mail in their post office for me. My neighbor told me there is no mail at my home. Yesterday I went to the Banyan post office in Boca Raton, FL and they have no mail there for me either. Both post offices say everything is in order and I should be getting mail. But I am not. No mail for * days when I get mail every day. I have important mail that I need that should have come during this period. No one seems able to help me and I don't know what else to do and who to turn to. Please, please help me. I don't know why the mail stopped suddenly or where it is. My confirmation code on the change of address confirmation is the following:***** **** **** ****. I need my mail!
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US Postal Service

Customer service issue
Reported by GetHuman-dorrieho
Feb 15th, 2019 - 8 mons ago
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GetHuman-dorrieho started working on this issue
Feb 15th 6:43pm