I ordered an item from a website and it had an estimated delivery date of Saturday, Oct...

GetHuman1348485's customer service issue with US Postal Service from October 2018

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Help with my US Postal Service issue
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Before contacting them, items GetHuman1348485 may need:
Tracking number, Address on the package, and Who sent the package
The issue in GetHuman1348485's own words
I ordered an item from a website and it had an estimated delivery date of Saturday, Oct ** (tracking * **********************, shipped from Raleigh, NC). It shipped via DHL Ecommerce and was transferred to USPS on Oct **. **I checked the tracking information today because I did not receive the package on the estimated delivery date of Oct **. The USPS tracking page says: "Your item was forwarded to a different address at **:** pm on October **, **** in NEW YORK, NY. This was because of forwarding instructions or because the address or ZIP Code on the label was incorrect." **I went back to check the order and I confirmed that my address and zip code were both input correctly. I also did not request any forwarding instructions. The tracking page has no guidance on how to resolve this and it does not specify this "different address" to which my package was apparently forwarded.**How will USPS resolve this issue so that I can receive my package ASAP? Thank you.

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US Postal Service

Customer service issue
Reported by GetHuman1348485
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 11654 others
0 customers following this


GetHuman1348485 started working on this issue
Oct 15th, 2018 4:20pm
GetHuman1348485 shared this issue with others over email
Oct 15th, 2018 4:20pm

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