I ordered an item from www.society*.com and it had an estimated delivery date of Saturd...

GetHuman1348485's customer service issue with US Postal Service from October 2018

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The issue in GetHuman1348485's own words
I ordered an item from www.society*.com and it had an estimated delivery date of Saturday, *****. It shipped via DHL Ecommerce and was transferred to USPS on *****. I checked the tracking information today because I did not receive the package on the estimated delivery date of *****. **The USPS tracking page says: *"Your item was forwarded to a different address at **:** pm on October **, **** in NEW YORK, NY. This was because of forwarding instructions or because the address or ZIP Code on the label was incorrect." **I went back to check the order and I confirmed that my address and zip code were both input correctly. I also did not request any forwarding instructions. The tracking page has no guidance on how to resolve this and it does not specify this "different address" to which my package was apparently forwarded.**I need to find out how USPS will resolve this issue so that I can receive my package ASAP. Thank you.

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US Postal Service

Customer service issue
Reported by GetHuman1348485
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 11653 others
0 customers following this
Items needed
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Address on the package
Who sent the package


GetHuman1348485 started working on this issue
Oct 15th, 2018 4:16pm

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