Hi, I have used the APC machine after hours to mail packages. The new machine takes a v...

GetHuman-sbtam's customer service issue with US Postal Service from September 2018

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The issue in GetHuman-sbtam's own words
Hi, I have used the APC machine after hours to mail packages. The new machine takes a very long time to mail one package so the last time I was at my local PO, I stood in line during normal business hours. I had ** packages. The clerk gave me deliver confirmation labels I could use. She said they would be activated after I mailed the item using regular postage. I didn’t think to ask her how this works until later. **If, after hours, I put the correct postage on my package and also a tracking label, then put the package into the package slot at my local post office, do you scan the tracking number the next morning? **I’m asking because the old APC machine was much quicker. To mail ** packages would take me about ** minutes with the old machine. With the new machine it takes about * minutes per package, which almost tripled my time. I’m trying to come up with a faster way to mail my packages with a tracking label and correct postage. *Thanks,*Susanna

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US Postal Service

Customer service issue
Reported by GetHuman-sbtam
Sep 18th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 9832 others
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GetHuman-sbtam started working on this issue
Sep 18th, 2018 12:00am