cant get a real person on the phone - have v.a. fax letter to my case worker

GetHuman417344's customer service issue with US Dept. of Veterans Affairs from April 2018

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The issue and preferred resolution, in GetHuman417344's own words:
have v.a. fax letter to my case worker ... cant get a real person on the phone
talk to a real person before all the choices comes up
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US Dept. of Veterans Affairs

phone
Customer service issue
Reported by GetHuman417344
Apr 19th, 2018 - 3 mons ago
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GetHuman417344 started working on this issue
Apr 19th 2:23pm