I was contacted by a person from the U S Embassy @*-***-***-**** stating his name was S...

GetHuman-verngran's customer service issue with US Customs and Border Protection from August 2018

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The issue in GetHuman-verngran's own words
I was contacted by a person from the U S Embassy @*-***-***-**** stating his name was Sgt Matters representing an issue with my grandson that was suppose to be in jail in Haiti. I spoke to the person claiming to be my grandson and thought it to be him. I was asked to send $**** to an address at ** Newbury St Lawrence Ma . The Sgt told me my money was being returned to me by U S Postal but was being held up at the Miami Custom Border Patrol Miami International for taxes and I should send $**** dollars to a Eddy Naissance in Port au Prince Haiti. There is much more to the story but I would need to speak to someone to get the story out. I know my money is probably gone but it might help someone else if I can get someone interested in investigating these people.
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US Customs and Border Protection

Customer service issue
Reported by GetHuman-verngran
Aug 14th, 2018 - a yr ago
I have an issue with US Customs and Border Protection too
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Seen by 15 customers so far
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GetHuman-verngran started working on this issue
Aug 14th, 2018 12:29am
GetHuman-verngran indicated the issue is not fixed yet.
Aug 14th, 2018 10:44am
GetHuman-verngran indicated the issue is not fixed yet.
Aug 17th, 2018 7:25pm
GetHuman-verngran indicated the issue is not fixed yet.
Aug 17th, 2018 7:26pm
GetHuman-verngran indicated the issue is not fixed yet.
Aug 17th, 2018 7:26pm
GetHuman-verngran indicated the issue is not fixed yet.
Aug 17th, 2018 7:26pm
GetHuman-verngran indicated the issue is not fixed yet.
Aug 17th, 2018 7:27pm
GetHuman-verngran indicated the issue is not fixed yet.
Aug 17th, 2018 7:28pm
GetHuman-verngran indicated the issue is not fixed yet.
Aug 19th, 2018 10:57pm
GetHuman-verngran indicated the issue is not fixed yet.
Aug 24th, 2018 10:06am