My cell phone was stolen over the weekend and I have did you guys put a freeze on my ac...

GetHuman975904's customer service issue with US Cellular from August 2018

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The issue in GetHuman975904's own words
Activate it on us cellular ... My cell phone was stolen over the weekend and I have did you guys put a freeze on my account until I can get a replacement phone. My mother has given me her Cricket Wireless phone that she hasn't used in * * * months is there a way u.s. cellular can activate this phone even then what used to be a Cricket Wireless phone and yes she did have six months worth of service on it no it's not got an outstanding bill and she actually switch to US Cellular and purchased a new phone from you guys so she's just had this one in her dresser drawer as a backup
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US Cellular

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Customer service issue
Reported by GetHuman975904
Aug 10th, 2018 - 7 mons ago
I have an issue with US Cellular too
Fixed
Seen by 9 customers so far
Similar issue to 86 others
0 customers following this
Items needed
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Last 4 digits of Social Security number
Timeline
GetHuman975904 started working on this issue
Aug 10th, 2018 4:58pm
GetHuman975904 indicated the issue is not fixed yet.
Aug 10th, 2018 6:58pm
GetHuman975904 indicated the issue is not fixed yet.
Aug 10th, 2018 6:59pm
GetHuman975904 indicated the issue is not fixed yet.
Aug 10th, 2018 7:00pm
GetHuman975904 indicated the issue is not fixed yet.
Aug 11th, 2018 6:12pm
GetHuman975904 indicated the issue is not fixed yet.
Aug 13th, 2018 9:43pm