The website tells me this isn't available for my account - Upgrade my phone - Going int...

GetHuman601208's customer service issue with US Cellular from April 2018

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64 similar
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0 following
Help with my US Cellular issue
Before contacting them, items GetHuman601208 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
GetHuman601208's next move: have a US Cellular rep call.
Always use the GetHuman Phone tocall US Cellular. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman601208's own words:
Upgrade my phone ... The website tells me this isn't available for my account
Going into a US Cellular location and upgrading by phone are both difficult because of disability
Make online upgrades available to all users!
Help with my US Cellular issue
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US Cellular

Online upgrade
Customer service issue
Reported by GetHuman601208
Apr 16th, 2018 - 3 mons ago
I have an issue with US Cellular too
Not resolved
Seen by 3 customers so far
Similar issue to 64 others
0 customers following this
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Timeline
GetHuman601208 started working on this issue
Apr 16th 8:11pm