Worst customer service ever!

GetHuman5848328's Missing Delivery issue with UPS from March 2021

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The issue in GetHuman5848328's own words
I wanted my packages and I wanted my route supervisor to call so this issue could finally be resolved. ... You emailed to say my package was delivered. But it was not delivered to me. I am legally blind and am not going to start knocking on doors to find it can someone please go get my package and deliver it to the right address this time?**I spoke with an agent in a foreign country, she assured me they would get my package to me and the next one already coming would come to me as well. But of course it did not. Again I fought through the phone system and spoke with another agent. Same response and again no delivery. My main request was to speak with a route supervisor in the hopes that I could make sure this driver learned where my house is. It's clearly marked and I have a street sign * doors down. But for some reason he seems unable to figure it out. I've waited * days now and still now return phone call. By the way, this is * packages in a row. Ugh! But y'all don't care. Your customer service is non-existent. You don't care about us at all. Thank God FedEx gets it right every time.
It is torture to try to reach anyone by phone, and when we finally do, it's someone in a foreign country with very annoying phone skills. And it's all for nothing because NO ONE does what they say they're going to do. I am legally blind and depend on being able to shop online. UPS makes it incredibly frustrating m
I want my route supervisor to return my call so this can be resolved.
I've lived at this address for ** years, shop online ALL THE TIME, and especially after becoming legally blind * years ago. I average *-* packages a week from various delivery services.
I've tried everything I know. But it's NOT MY JOB TO FIX THIS. IT'S YOURS!!
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How Do I Track My Ups Package?How Do I Let Ups Know About My Missing Delivery?How Do I Change a Ups Shipping Address?What Do I Do If My Ups Package Says "Delivered" but I Don't Have It?
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Just wanted my packages delivered to the right address.
Missing Delivery issue
Reported by GetHuman5848328
Mar 16th, 2021 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 7948 others
0 customers following this
Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account


GetHuman5848328 started working on this issue
Mar 16th, 2021 12:49am
GetHuman5848328 confirmed the issue is fixed. Hooray!
Mar 16th, 2021 12:51am
GetHuman5848328 indicated the issue is not fixed yet.
Mar 16th, 2021 12:52am
GetHuman5848328 indicated the issue is not fixed yet.
Mar 16th, 2021 12:20pm

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