Last night UPS driver LIED and reported they attempted a delivery on a package. Since C...

GetHuman-latoraph's Delivery Issue with UPS from February 2021

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The issue in GetHuman-latoraph's own words
Last night UPS driver LIED and reported they attempted a delivery on a package. Since COVID-** started, UPS has been making contactless delivery, and has NOT been waiting until customers come to the door to deliver a package, as they just leave it in front of the door. Driver reported at *:**pm they attempted a delivery. After *pm, drivers are known for not making anymore deliveries as they stop delivering packages at *pm, as it is stated on the delivery instructions again for the delivery today. Ups online is not allowing me to change the delivery to a lock box because I don't have an invoice number that the delivery driver LIED about leaving at my front door. I took off from work yesterday to wait for a package that was never delivered and now I will like to change delivery to a lockbox to ensure I will receive my package TODAY. I would like to report this issue to a supervisor as this is an inconvenience for me. This driver this to reprimanded ASAP.

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UPS

Delivery Issue
Reported by GetHuman-latoraph
Feb 5th, 2021 - 6 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 7436 others
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