I scheduled a pick up on Sept **, I was given a tracking number but the pick up was can...

GetHuman-safederi's customer service issue with UPS from September 2020

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The issue in GetHuman-safederi's own words
I scheduled a pick up on Sept **, I was given a tracking number but the pick up was canceled. I called UPS and canceled the pick up. The charge was already on my pay pal account as a pended charge. It was for **.**. The money was taken even though the person told me it would not be. The tracking number is not a good number because it never happened, it was canceled but the charge was never removed. My name is Shirley Federick, the tracking number was *ZW**YT**********US********* but no one in your company can find it, they say it is not a good number. The vendor sent a call tag to have the defective computer picked up is the reason I called to cancel the pick up. Please tell me how I get my money put back in my pay pal account. There was a transaction number on the payment. That number is *EP******F*******. I really don't know if that helps but this is all the information I have. Thank you. Shirley Federick

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UPS

Customer service issue
Reported by GetHuman-safederi
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 7086 others
0 customers following this

Timeline

GetHuman-safederi started working on this issue
Sep 29th, 2020 1:26pm
GetHuman-safederi indicated the issue is not fixed yet.
Sep 29th, 2020 7:14pm

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