Hello, here’s the situation....*The ups driver asked us to keep a package for Mike the...

GetHuman5045008's customer service issue with UPS from July 2020

Help with my UPS issue
The issue in GetHuman5045008's own words
Hello, here’s the situation....*The ups driver asked us to keep a package for Mike the Maintenance Mgr at my leasing office yesterday and I accepted it however my leasing office won’t accept it from me because of Covid-** and I don’t blame them. They have strict orders not to enter our units nor come in contact with us. We were not thinking..smh *Also, I had a family member pass away in my apartment yesterday. So consequently people are going to be extra cautious even though it wasn’t Covid related. Again, I don’t blame them!*Please come pick up the * packages... *I apologized to them and told them I understand and will never do that again. Sorry, but in the future your driver will have to come back the next day to deliver.*Thank you

GetHuman5045008 did not yet indicate what UPS should do to make this right.

How GetHuman5045008 fixed the problem
Yes, I gave the packages to the UPS driver tonight.
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UPS

Customer service issue
Reported by GetHuman5045008
Jul 8th, 2020 - 3 months ago
Fixed
GetHuman5045008 shared how to fix
Seen by 3 customers so far
Similar issue to 6175 others
0 customers following this
Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account

Timeline

GetHuman5045008 started working on this issue
Jul 8th 11:21pm
GetHuman5045008 confirmed the issue is fixed. Hooray!
Jul 9th 5:51am

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