I Live in gated sub-division on a street with * other houses. I always track my packa...

GetHuman-carandwa's customer service issue with UPS from November 2018

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The issue in GetHuman-carandwa's own words
I Live in gated sub-division on a street with * other houses. I always track my packages and open the gate for expected deliveries. The last two deliveries, I have had the gate open but the driver has left the packages at the gate, in plain view of a traveled highway. About a month ago, a package was delivered by a driver who drove down the street (Chelsea Ridge Lane, Columbiana, AL) and left the package at the mailbox of my home.*I can accept the latter as I have a curved drive to my home, although I thought UPS delivered packages to the house. However, leaving the pkg at the gate when the gate is open is not a good situation. Too much traffic on Highway ** for that to be safe. The last delivery I received (gate open) was sometime after * pm but was left at the side of the open gate.

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How Do I Track My Ups Package?How Do I Let Ups Know About My Missing Delivery?How Do I Change a Ups Shipping Address?What Do I Do If My Ups Package Says "Delivered" but I Don't Have It?
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Customer service issue
Reported by GetHuman-carandwa
Nov 23rd, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 3974 others
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GetHuman-carandwa started working on this issue
Nov 23rd, 2018 7:15pm