I Live in gated sub-division on a street with * other houses. I always track my packa...

GetHuman-carandwa's customer service issue with UPS from November 2018

2 views | 3974 similar | 0 following
Help with my UPS issue
Next: our robot will wait on hold for GetHuman-carandwa to get a UPS rep on the line!
Always use the GetHuman Phone to call UPS. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-carandwa's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-carandwa may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
The issue in GetHuman-carandwa's own words
I Live in gated sub-division on a street with * other houses. I always track my packages and open the gate for expected deliveries. The last two deliveries, I have had the gate open but the driver has left the packages at the gate, in plain view of a traveled highway. About a month ago, a package was delivered by a driver who drove down the street (Chelsea Ridge Lane, Columbiana, AL) and left the package at the mailbox of my home.*I can accept the latter as I have a curved drive to my home, although I thought UPS delivered packages to the house. However, leaving the pkg at the gate when the gate is open is not a good situation. Too much traffic on Highway ** for that to be safe. The last delivery I received (gate open) was sometime after * pm but was left at the side of the open gate.

GetHuman-carandwa did not yet indicate what UPS should do to make this right.

How GetHuman-carandwa fixed the problem

We are waiting for GetHuman-carandwa to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UPS customer problems.
How Do I Track My Ups Package?How Do I Let Ups Know About My Missing Delivery?How Do I Change a Ups Shipping Address?What Do I Do If My Ups Package Says "Delivered" but I Don't Have It?
Do you have a customer issue as well?
We can help you get UPS's attention and get better help faster. Tap below to get started.
Having UPS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-carandwa fixes it.
This email address isn't valid

UPS

Customer service issue
Reported by GetHuman-carandwa
Nov 23rd, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 3974 others
0 customers following this

Timeline

GetHuman-carandwa started working on this issue
Nov 23rd, 2018 7:15pm