I'm tired of my deliveries being left outside & the driver never rings the doorbell to...

GetHuman1547005's customer service issue with UPS from November 2018

Help with my UPS issue
The issue in GetHuman1547005's own words
I'm tired of my deliveries being left outside & the driver never rings the doorbell to give me the package. I'm disabled & the driver leaves my packages in the carport around the side of the house, which leaves me having to go down steps & back up steps, where I have balance issues. Furthermore, one driver left a package on the back of my car at the end of the driveway. Why can't they ring the doorbell anymore? It would seem like a more friendly way to deliver packages....or are they scared they may be asked to help put a package just inside the door of a disabled customer?

GetHuman1547005 did not yet indicate what UPS should do to make this right.

How GetHuman1547005 fixed the problem
Finally, got a human on the line & for what!!!!! Their customer service ***** ***!!!CAN'T DO ANYTHING WITHOUT A TRACKING NUMBER!! REALLY?!!? SERIOUSLY?!!? COULDN'T EVEN USE MY ADDRESS!! ALL THIS JUST TO FILE A COMPLAINT!!! THEY REALLY DON'T GIVE A **!!! I'M SO DISGUSTED WITH UPS!! SORRY, NOT SORRY FOR YELLING!!!
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UPS customer problems.
How Do I Track My Ups Package?How Do I Let Ups Know About My Missing Delivery?How Do I Change a Ups Shipping Address?What Do I Do If My Ups Package Says "Delivered" but I Don't Have It?
Do you have a customer issue as well?
We can help you get UPS's attention and get better help faster. Tap below to get started.
Having UPS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

UPS

Customer service issue
Reported by GetHuman1547005
Nov 12th, 2018 - 2 years ago
Fixed
GetHuman1547005 shared how to fix
Seen by 4 customers so far
Similar issue to 3640 others
0 customers following this
Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account

Timeline

GetHuman1547005 started working on this issue
Nov 12th, 2018 7:50pm
GetHuman1547005 confirmed the issue is fixed. Hooray!
Nov 12th, 2018 8:12pm