Tracking number is: *Z**X*************. On Saturday (September *th) I sent a very impor...

GetHuman1134913's customer service issue with UPS from September 2018

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The issue in GetHuman1134913's own words
Tracking number is: *Z**X*************. On Saturday (September *th) I sent a very important document (Next Day Air) and I didn't get it until now. The document is my dog's health certificate (original) sent to USDA office in Albany, New York. The tracking is misleading. I supposed to pick up the document from the UPS store in South Portland, but it is not there. I went there today to find out where is it, but the man who works there couldn't tell me what happened. He told me that the last physical scan was in Chelmsford, MA. I am not going to leave this like that. Obtaining that document is a process, driving * hours one way to Blue Hill, ME... paying for appointments, fees and sending the document to USDA office in Albany, NY... and then not even receiving it. *Then I called the customer service and I can't even talk to a human. Looking forward to hearing from you.

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Customer service issue
Reported by GetHuman1134913
Sep 12th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 2439 others
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GetHuman1134913 started working on this issue
Sep 12th, 2018 8:43pm