help my fianc*e buy me beauty products

GetHuman-nguumic's Complaint issue with ULTA.com from November 2020

Help with my ULTA.com issue
First: share to improve GetHuman-nguumic's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-nguumic's own words
i was trying to understand why my order keeps on getting cancelled ... My fianc*e tried ordering some beauty products using his credit card and for the products to be shipped to his address in las Vegas.*My order number K********** ORDER DATE **.**.****.*His credit card is ok.*However you guys keep cancelling my orders and i don't know why.*Have written to you severally on the same issue and we have rechecked the credit card and shipping address and everything is in order. He is coming to Kenya on the **th of December God willing hence why my ip address is not in the US.*His number is *(***)********I look forward to a positive resolution of this matter
they dont realise despite me being in Kenya, my fiancee is in las vegas and he is the one using his credit card and have the things shipped to his address
They could make it right by just shipping my order
Am a new customer and i love your prices and the wide range of products
I have emailed customer care severally
How GetHuman-nguumic fixed the problem

We are waiting for GetHuman-nguumic to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get ULTA.com's attention and get better help faster. Tap below to get started.
Having ULTA.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ULTA.com

beauty products
Complaint issue
Reported by GetHuman-nguumic
Nov 29th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 335 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-nguumic started working on this issue
Nov 29th, 2020 7:01am
GetHuman-nguumic indicated the issue is not fixed yet.
Dec 1st, 2020 5:37pm

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians