I was over charged for product I ordered on your website. I ordered biolage shampoo th...

GetHuman5354392's Complaint issue with ULTA.com from October 2020

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The issue in GetHuman5354392's own words
I was over charged for product I ordered on your website. I ordered biolage shampoo that was on sale * bottles for approximately $**. I only received one bottle and was charged $**. I would like to be sent the other bottle and have my accounted credited, also not charged for a shipping fee. I tried to solve this issue by calling customer service, but was not satisfied with her offer. It was a $** coupon for my next order. Please help me solve this issue as I am a loyal customer.

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Complaint issue
Reported by GetHuman5354392
Oct 10th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 360 others
0 customers following this


GetHuman5354392 started working on this issue
Oct 10th, 2020 11:35pm

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