I placed an order yesterday and I was ordering presents for my daughter for Christmas...

GetHuman1678695's customer service issue with ULTA.com from December 2018

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The issue in GetHuman1678695's own words
I placed an order yesterday and I was ordering presents for my daughter for Christmas. I was told that there was a glitch in the system and that my order was cancelled and was offered a ** percent off coupon. This is totally unacceptable. It was not my fault and now my daughter will not have her gift for Christmas. I will not be shopping there anymore in the future. I think i should have been given the option of at least ** percent off one item. This is terrible customer service.
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ULTA.com

Customer service issue
Reported by GetHuman1678695
Dec 3rd, 2018 - a mon ago
I have an issue with ULTA.com too
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Seen by 4 customers so far
Similar issue to 179 others
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Timeline
GetHuman1678695 started working on this issue
Dec 3rd, 2018 2:27pm