I just received a phone call from the alleged general manager of rock Rimmon U-Haul thi...

GetHuman5001797's customer service issue with U-Haul from June 2020

1 view | 117 similar | 0 following
Help with my U-Haul issue
Next: our robot will wait on hold for GetHuman5001797 to get a U-Haul rep on the line!
Always use the GetHuman Phone to call U-Haul. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman5001797's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5001797 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman5001797's own words
I just received a phone call from the alleged general manager of rock Rimmon U-Haul this general manager at so he claims his name is sending him Jason car or something in that tune was extremely rude to me I am the point of contact to my cousin him used to a U-Haul briefly last night the way that he talk to me and the way that he talk talk above me I don’t appreciate it at all it’s first thing in the morning and disrespect or something I don’t tolerate for my kids or any other adult. I don’t care who you are if especially when I’m not being rude and I have nothing to do with anything that’s going on yes I may be a point of contact but yet do not talk to me like I stole your car like I stole your car I toldJason that the car was or the U-Haul was on the way and he continued to raise his voice above my own I don’t deal with that so I hung up the phone he again he intern blew me up so when I answered the phone he began to yell braces voice again which is all recorded and he hung up on me I don’t think this is how you treat your customers when you are a general manager. Point blank if you guys trust this man to bring your dish this outfit or this this what is it this franchise that you guys have a rock Rimmon he’s doing a horrible job at it and I do not appreciate being disrespected his type this early in the morning really is not even able to barely * o’clock in the morning something needs to be done or else I will escalate this to the higher up of whoever I am talking to you now doesn’t matter I’m not gonna have anybody ever talk to me like that who I’m renting and spending my money with

GetHuman5001797 did not yet indicate what U-Haul should do to make this right.

How GetHuman5001797 fixed the problem

We are waiting for GetHuman5001797 to fix the problem and share the solution with the rest of us customers.

Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Lock out Replacement key neededCollections called regarding unpaid fees from September ****. Since the rental I...
Do you have a customer issue as well?
We can help you get U-Haul's attention and get better help faster. Tap below to get started.
Having U-Haul issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5001797 fixes it.
This email address isn't valid

U-Haul

Customer service issue
Reported by GetHuman5001797
Jun 27th, 2020 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 117 others
0 customers following this

Timeline

GetHuman5001797 started working on this issue
Jun 27th, 2020 1:17pm