I rented a tow dolly today to move a car across town. I noticed that after I loaded car...

GetHuman1666468's customer service issue with U-Haul from December 2018

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The issue in GetHuman1666468's own words
I rented a tow dolly today to move a car across town. I noticed that after I loaded car onto it that one of the safety pins that keep the ramps in place when its moving is damaged. But that I am saying that the spring that holds pin into the ramp is damaged. After noticing the problem I thought ok I will just hold it in with a come-along. It did hold but caused damage to my tool when turning. I dont think it is safe to pull with this part damaged as ramp can come lose and drag. Place I rented from is about ** min down the interstate. From my current location. Not sure what I should do.
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U-Haul

Customer service issue
Reported by GetHuman1666468
Dec 1st, 2018 - 6 mons ago
I have an issue with U-Haul too
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Seen by 9 customers so far
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Timeline
GetHuman1666468 started working on this issue
Dec 1st, 2018 7:35am