I’m trying to retrieve my key out of the box but the combination is not working

GetHuman558294's customer service issue with U-Haul from March 2018

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The issue in GetHuman558294's own words
The problem: I’m trying to retrieve my key out of the box but the combination is not working
GetHuman558294 did not yet indicate what U-Haul should do to make this right.
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U-Haul

Self service after hours
Customer service issue
Reported by GetHuman558294
Mar 31st, 2018 - 8 mons ago
I have an issue with U-Haul too
Not resolved
Seen by 3 customers so far
Similar issue to 558 others
1 customer following this
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Timeline
GetHuman558294 started working on this issue
Mar 31st 3:52am