So my twitter account was @Cuhraft, and I was ** years old when I signed up for it. So...

GetHuman-cuhraft's customer service issue with Twitter from December 2018

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So my twitter account was @Cuhraft, and I was ** years old when I signed up for it. So, obviously, I lied and added an extra year to my birthday of May **, ****, and made it May **, **** so I could be ** and sign up for twitter. Well, I’m over ** now, and back in June I decided to change my birthdate to my actual birthday since I’m well over the required age of ** now, so I did. I changed my birthday on the @Cuhraft account from May **, **** to May **, ****, which is my actual birthday. And boom, I was instantly locked out. That was back on June *th, ****. I saw online that Twitter was locking a bunch of people out that had signed up before the age of ** years beforehand, but I saw that it could be fixed by submitting a form to twitter. So I did, I went to the Twitter support form for locked accounts and put in the locked account @, which is @Cuhraft. However, I chose the wrong option on the dropdown menu they give you on the form, I said “I incorrectly changed my birthdate” to May **, ****. But you also have to submit a copy of your ID to them on that form as well, and my ID obviously says that my birthday is May **, ****, so they know I didn’t incorrectly put that, but I merely chose the wrong option on the form itself. Anyhow, I submitted the form and recieved and email from Twitter support a few days later explaining that they figured out I had signed up before I was **, so even though I’m ** now I still got locked out, and this has happened to a bunch of people. However, the email also said I could get my account @Cuhraft back after they have successfully delete all the tweets I had tweeted before the age of **. It’s been * months and that was the last thing I heard from them, I doubt I tweeted more than * or * times from the time I was ** until I turned **, so it shouldn’t take * months to delete a few tweets. Yet my account @Cuhraft is still locked to this very day, I don’t know what to do anymore. I already completed the form and you can only do it once, and then every other support I try to reach is a robot that just tells me to go complete the form that I have already completed * months ago, I’m just really sick of the trouble and want to do whatever I can to get my account back. Thank you! Have a great day.
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Customer service issue
Reported by GetHuman-cuhraft
Dec 3rd, 2018 - 2 mons ago
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Seen by 5 customers so far
Similar issue to 22681 others
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GetHuman-cuhraft started working on this issue
Dec 3rd, 2018 8:58pm
GetHuman-cuhraft indicated the issue is not fixed yet.
Dec 3rd, 2018 9:02pm