I have created a Twitter account under my daughter’s name and this account was totally...

GetHuman-fatosal's customer service issue with Twitter from December 2018

2 views | 23043 similar | 0 following
Help with my Twitter issue
First: share to improve GetHuman-fatosal's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-fatosal's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-fatosal may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
The issue in GetHuman-fatosal's own words
I have created a Twitter account under my daughter’s name and this account was totally under my management up to now. Once she reached to the legal age, she took the control over this account and made necessary changes in settings section and also she identified her legal age which is ** legally. All of a sudden the account is locked and we have applied Twitter Support to ask the account unlocked. Despite of sending legal and affidavit consent statements numerous times to the support desk, there is no hope and Twitter unnecessarily keeps the account locked and keeps demanding the same documents. Our account name is Lydia*Altan. She is so sad and i don’t want her to feel sorry about this being her beloved mother. Can you help about this, please? Truly appreciated. **All the best,**Ms Fatos Altan

GetHuman-fatosal did not yet indicate what Twitter should do to make this right.

How GetHuman-fatosal fixed the problem

We are waiting for GetHuman-fatosal to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-fatosal fixes it.
This email address isn't valid

Twitter

Customer service issue
Reported by GetHuman-fatosal
Dec 5th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 23043 others
0 customers following this

Timeline

GetHuman-fatosal started working on this issue
Dec 5th, 2018 11:14pm