I have created a Twitter account under my daughter’s name and this account was totally...

GetHuman-fatosal's customer service issue with Twitter from December 2018

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The issue in GetHuman-fatosal's own words
I have created a Twitter account under my daughter’s name and this account was totally under my management up to now. Once she reached to the legal age, she took the control over this account and made necessary changes in settings section and also she identified her legal age which is ** legally. All of a sudden the account is locked and we have applied Twitter Support to ask the account unlocked. Despite of sending legal and affidavit consent statements numerous times to the support desk, there is no hope and Twitter unnecessarily keeps the account locked and keeps demanding the same documents. Our account name is Lydia*Altan. She is so sad and i don’t want her to feel sorry about this being her beloved mother. Can you help about this, please? Truly appreciated. **All the best,**Ms Fatos Altan
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Customer service issue
Reported by GetHuman-fatosal
Dec 5th, 2018 - 2 mons ago
I have an issue with Twitter too
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Seen by 2 customers so far
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GetHuman-fatosal started working on this issue
Dec 5th, 2018 11:14pm